Derived from ‘Pro’ and ‘Ffin,’ Proffini signifies Infinite Fineness—a promise of exceptional craftsmanship, timeless design, and sustainable luxury.

Proffini's personalized jewelry is designed exclusively for you, reflecting your unique style. Whether it's an engraving, a custom design, or a bespoke piece crafted from scratch, every creation is tailored to your vision, making it truly one-of-a-kind.

Creating something this special takes time. Your custom Proffini jewellery piece will be ready and delivered within 3-4 weeks from the date of order confirmation.

We understand that preferences evolve. While modifications can be made within the first 3 days, cancellations are not permitted due to the bespoke nature of Proffini’s custom piece.

As Proffini’s custom jewelry is crafted exclusively for you, we do not accept returns on personalized orders.

Yes, Proffini stands by our craftsmanship and offers a buyback guarantee on your bespoke jewelry.

Yes! Every Proffini diamond is carefully graded and certified. We offer G+ VVS-VS diamonds, with IGI certification for stones over 1 carat, along with BIS Hallmarking for our 18K gold jewelry, guaranteeing quality and authenticity.

Absolutely! Proffini's lab-grown diamonds possess the same carbon structure, chemical composition, brilliance, and durability as natural diamonds. The only difference? Instead of being mined, they are ethically cultivated in a controlled environment, offering a sustainable and innovative alternative to traditional diamonds.

Proffini ensures a transparent and secure shopping experience. Every piece comes with authenticated certifications, detailed descriptions, and seamless customer support via WhatsApp, email, and call.

Lab-grown diamonds are the future of luxury—offering the same sparkle as natural diamonds but with a sustainable, ethical, and cost-effective advantage. At Proffini, we provide Type IIa diamonds, known for their superior purity, ensuring you get the best of both beauty and responsibility.

Traditional perceptions and years of marketing have long positioned mined diamonds as the gold standard. However, lab-grown diamonds have gained immense popularity for their ethical sourcing, lower environmental impact, and superior value—making them a modern, conscious choice.

Since lab diamonds bypass the expensive mining process and middlemen, they offer exceptional value at a lower price—without compromising on quality. Proffini ensures fair pricing with no unnecessary markups.

It’s simple! Browse our collection, select your favorite piece, and click ‘Buy Now’ to complete your secure checkout. Need assistance? Our team is happy to help via WhatsApp or call.

Yes! Every Proffini order is fully insured and securely packaged for a worry-free delivery.

We accept all major debit and credit cards, as well as net banking. Need help? Our support team is available for assistance.

Custom jewelry orders take 3-4 weeks, while ready-to-ship designs are delivered within 15 working days, plus 2 additional days for shipping.

Yes, Proffini offers secure and insured international shipping via trusted partners like DHL, FedEx, and Aramex. Shipping charges are calculated at checkout, and delivery typically takes 7-10 working days, depending on the destination. Customers are responsible for any customs duties or taxes imposed by their country.

We offer free resizing (within one or two sizes) for most pieces. If there’s a manufacturing defect, we will assess and repair it accordingly.

Yes, our logistics team will confirm recipient details before dispatch. A photo ID may be required upon delivery.

Our courier partner will attempt one re-delivery. If undelivered, the package will be returned to us, and we will coordinate further arrangements.

Once shipped, tracking details will be shared via SMS, email, and WhatsApp. You can also check your order status on our website.

We’ll do our best to accommodate requests, but exact delivery time slots cannot be guaranteed. Please note that deliveries do not take place on Sundays.

Yes! Visit our store for a personalized shopping experience. Walk-ins are welcome, or book an appointment in advance for a more tailored consultation.

To keep your Proffini jewelry dazzling, clean it with warm water, mild soap, and a soft brush. Avoid ultrasonic or steam cleaners, and store pieces safely when not in use. Our white gold pieces are rhodium-plated for added shine and durability.

Yes! We provide ring resizing (within one size) and repair services exclusively for Proffini jewelry. Repairs for non-Proffini pieces may be considered on a case-by-case basis.

Proffini accepts returns for defective, damaged, incorrect, or incorrectly sized items within 7 days of delivery. Items must be unworn, in original packaging, and include certificates, warranties, and invoices. A 3% deduction applies for insurance and shipping costs. Refunds are processed via bank transfer within 21 business days. Customized jewellery is not eligible for returns.

Proffini offers a 100% exchange policy on metal value and 80% on lab-grown diamond value for customers exchanging their jewelry. The exchanged item must include the original certificate, invoice, and warranty card and will undergo a quality check. Exchanges take 20 working days and are credited to your Proffini account for future purchases. For buybacks, Proffini provides 100% of the metal value and 80% of the diamond value, excluding labor, certification, and gemstone costs. Refunds are processed via RTGS/NEFT and require the original invoice, certificate, and valid ID.

Contact +91 9892300778 or customercare@proffini.com for any other information.